Lingchat Aggregated Reception Assistant

Omnichannel Inbox × Zero Migration

× 2X Efficiency

It enables one-click aggregated management across platforms and multiple stores. With low latency in message sending and receiving, it can improve the efficiency of customer service reception and help you enhance user satisfaction.

Cross-platform Message Aggregation

Unified Messaging – Integrates messages from platforms like Lazada, Shopee, TikTok, and WhatsApp into a single dashboard, providing a full overview and eliminating missed replies.

Personalized Message Sorting – Prioritizes messages from key platforms and important stores, ensuring critical customer information is highlighted and promptly addressed.

AI Intelligent Assistance

Automated Summaries & Task Management – AI generates summaries, to-do items, and quality inspection labels, enhancing customer service efficiency and streamlining workflow.

Efficient and Flexible Operation

Seamless Messaging Integration – The platform integrates native messaging functions from various stores and platforms, ensuring low-latency communication while allowing customer service representatives to maintain their usual workflow.

Efficient Message Navigation – Customer service representatives can quickly jump to the oldest unread message using shortcut keys and easily adjust the conversation window, streamlining their workflow and saving time.

OPERATION HOUR:

MON-FRI 9AM-6PM

EXCEPT PUBLIC HOLIDAY

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