ShopMate Intelligent Shopping Assistant
Conversation AI-Powered Sales Engine -
Turn Every Visitor Into An Opportunity
24/7 Customer Service & Supports Multiple Languages Globally
24/7 Customer Service & Supports Multiple Languages Globally
24/7 Customer Service & Supports Multiple Languages Globally
Provides 24/7 automated support for instant, seamless customer service across multiple languages, ensuring global reach and responsiveness.
Product Knowledge Base
24/7 Customer Service & Supports Multiple Languages Globally
24/7 Customer Service & Supports Multiple Languages Globally
Automatically integrates product details, enriches descriptions, and recommends usage scenarios. Supports easy FAQ uploads and independent knowledge base management to improve service quality.
Intelligent Shopping Expert Recommendations
Intelligent Shopping Expert Recommendations
Intelligent Shopping Expert Recommendations
Automatically integrates product details, enhances descriptions, and suggests relevant usage scenarios to provide personalized shopping recommendations.
Omnichannel Coverage
Intelligent Shopping Expert Recommendations
Intelligent Shopping Expert Recommendations
Provides integrated customer service and support across multiple online platforms to ensure consistent, efficient engagement at every touchpoint.
24/7 AI Customer Service Support
Provides automated 24/7 responses in English, French, German, Japanese, Spanish, and more, seamlessly supporting websites, social media, and multiple other channels.
Product Knowledge Base
Automatically integrates product details, enriches descriptions, and suggests usage scenarios. Allows FAQ uploads and independent knowledge base management to improve service quality.
Intelligent Shopping Expert Recommendations
Intelligent Q&A, Recommendations & Comparison - Leverages advanced AI to understand customer needs (92% accuracy), suggest optimal products (boosting conversions by 37%), and provide clear product comparisons for informed decisions
Supported Multi-Channel, Multi-Store Integration
Facilitates omnichannel integration, enabling connection across independent e-commerce sites, major platforms, social media, and email, with support for managing multiple stores within the same channel. (Channel authorization in progress)
Cross-Lingual Recognition Multi-Turn Conversation Support
Supports global languages, automatically translating replies based on the customer’s language while understanding context for smooth, multi-turn conversations.
QA Knowledge Base
Quickly addresses customer inquiries by retrieving details on product specifications, features, policies, and more.
Intelligent Shopping Expert Recommendations
Product Recommendations – Automatically suggests personalized products aligned with each buyer’s needs.
Product Comparisons
Product Comparison – ShopMate automatically summarizes product differences, providing clear, easy-to-read comparison tables to assist buyer decisions.
Why Choose ShopMate?
OPERATION HOUR:
MON-FRI 9AM-6PM
EXCEPT PUBLIC HOLIDAY
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